At Pshift LLC (“Pshift,” “we,” “us,” or “our”), we act as a dedicated Growth Partner to our clients. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, www.pshift.agency, or engage our performance marketing services.

1. Data We Collect

To drive your growth, we collect information that helps us optimize campaigns and communicate effectively:

• Identity & Contact Data: Name, email address, phone number, and job title provided via contact forms or during onboarding.
• Technical & Usage Data: IP addresses, browser types, and interaction data (clicks/scrolls) collected via cookies to improve site performance.
• Financial Data: While we do not store credit card numbers, our payment processor (Stripe) collects transaction data, billing addresses, and payment method details to process your service fees.

2. How We Use Your Data

We process data only when there is a lawful basis, such as:

• Contract Performance: To manage your account, process payments, and deliver our growth services.
• Growth Optimization: Using aggregated and anonymized technical data to improve ad targeting and campaign ROAS.
• Direct Marketing: Sending you updates or offers, provided you have given explicit consent (Opt-in), especially for our partners in the MENA region.

3. Third-Party Sharing & Global Transfers

As a global agency, your data may be processed in different jurisdictions:

• Stripe: We use Stripe for secure payment infrastructure. Stripe may use your data for fraud detection and analytics as a “data controller.” You can review the Stripe Privacy Policy for more details.
• Advertising Platforms: We share pseudonymized data with partners like Google and Meta to execute your performance campaigns.
• International Transfers: As a Wyoming LLC serving the MENA region, we ensure that any cross-border data transfers comply with relevant laws (such as Standard Contractual Clauses) to keep your data secure.

4. Your Privacy Rights

Depending on your location (e.g., KSA, UAE, or EU), you have specific rights over your data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete info.
• Right to Erasure: Request the deletion of your data, subject to legal retention requirements.
• Right to Object: Opt-out of marketing communications at any time via the “Unsubscribe” link or by contacting us directly.

5. Security & Retention

• Security: We implement industry-standard encryption (HTTPS) and technical safeguards to prevent unauthorized access.
• Retention: We only keep your data for as long as necessary to fulfill our service obligations or comply with legal, tax, and accounting requirements.

6. MENA Region Specifics (PDPL & UAE Law)

In compliance with regional laws like the Saudi Personal Data Protection Law (PDPL):

• We obtain explicit consent before using your data for direct marketing.
• We provide clear, no-cost opt-out mechanisms for all communications.
• We notify relevant authorities of any significant data breaches within the legally required timeframes (e.g., 72 hours).

7. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact our Data Compliance team:

• Email: [email protected]
• Address: 1021 E Lincolnway Suite #5561, Cheyenne, Wyoming 82001, USA